The important details

Privacy, in plain English.

Last updated 1 August 2026. This policy explains how Copper Flame Ltd handles information when you use MyChair.

Who we are

MyChair is operated by Copper Flame Ltd (company number 10500975), 152 Mosslands Drive, Wallasey, Wirral, CH44 2EF. Contact info@copperflame.co.uk.

Information we collect

We may collect account and contact details, learner and lesson information you enter, payment records, device identifiers, support correspondence, and technical usage data needed to operate and secure the service.

How we use information

We use data to provide and secure MyChair, manage accounts and subscriptions, respond to support, improve the product, and meet legal obligations.

Sharing and retention

We share information only with suppliers needed to run the service, when required by law, or as part of a business transfer. We retain it only as long as necessary.

Your rights

You may have rights to access, correct, delete, restrict or export your information. Email us to make a request. You may also complain to the UK Information Commissioner’s Office.